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Opportunities in AI for Insurance Documenting Processing
Competing digitally means targeting AI and smarter technology at removing friction both from customer experience and the processing that directly supports it
Yotta Infrastructure appoints Kamal Goel as EVP-IT & Chief Evangelist
Yotta Infrastructure has appointed veteran IT leader Kamal Goel as the Executive Vice President – IT & Chief Evangelist. The former SVP & Group...
Businesses leading in customer experience are three times more likely to have exceeded 2019...
Globally, two in five (40%) businesses leading in customer experience (CX) significantly exceeded their 2019 business goals, compared to 13% of businesses not leading...
Tata Tele launches its partner development program and cloud solution at the 79th Techday...
The Association of System Integrators and Retailers in Technology (ASIRT) hosted its 79th Tech Day for February, amidst an enthusiastic gathering of its Members...
Avaya announces Spaces collaboration software for free to education institutions in India
In response to the global health emergency due to Covid-19, Avaya announced that it will provide its Avaya Spaces collaboration software for free to...
Western Digital powering the Indian start-up ecosystem with ‘Data Innovation Bazaar 2020’
Western Digital has announced Data Innovation Bazaar 2020 (DIB 2020) to support and encourage a vibrant entrepreneurial sector in India. Data Innovation Bazaar 2020...
Adrenalin eSystems launches Adrenalin Max end-to-end HCM solution
Adrenalin eSystems, a global HR software solutions company that is transforming how organizations hire and manage talent, announced the launch of their new product...
Simpliance Bespoke Audit Management tool streamlines audit process for organisations
Simpliance Technologies, India's largest integrated digital Governance, Risk and Compliance (GRC) platform helps organisations to fulfil their audit requirements with Simpliance Bespoke Audit Management tool. The cloud-based tool offered...
Divisions Between IT and Business Could Impact Customer Experience: Pega
The study highlights lack of investment in areas most likely to have a positive CX impact
Organizations must tear down the walls between IT and the business: Study
Organizations must tear down the walls between IT and the business and make more customer-centric investments if they are to improve customer experience (CX),...