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83% of leaders in India say traditional CX will be dead in 3 years:...
Zendesk released its Future of AI-powered CX report, forecasting a radical overhaul of the customer experience industry. In the next three years, a complete...
Dell Technologies and Nutanix expand collaboration with two new innovative solutions
Dell Technologies and Nutanix have announced two new innovative solutions - Dell XC Plus and Dell PowerFlex with Nutanix Cloud Platform. These new offerings,...
New Relic report finds manufacturers rely on observability to drive security, AI, and IoT...
New Relic published its State of Observability for Industrials, Materials, and Manufacturing report, which offers insights and analysis on the adoption and business value...
Elastic accelerates SIEM data onboarding with automatic import powered by search AI
Elastic is accelerating the adoption of AI-driven security analytics by automating SIEM data onboarding with Automatic Import. This new feature — the only one...
Commvault achieves top position in 2024 GigaOm Sonar Report for cloud-native data protection
Commvault announced that it has been named a “Leader” and “Forward Mover” in the 2024 GigaOm Sonar Report for Cloud-Native Data Protection. Out of...
Yellow.ai launches Analyze to elevate CX automation with deeper conversational insights and self-learning capabilities
Yellow.ai announced the launch of Analyze. Powered by an in-house LLM model, Analyze reduces ticket volume by 30% and boosts containment rates by 10%.
Traditional...
Fortinet Annual Skills Gap Report Reveals Growing Connection Between Cybersecurity Breaches and Skills Shortages...
Fortinet, the global cybersecurity leader driving the convergence of networking and security, released its 2024 Global Cybersecurity Skills Gap Report, which highlights ongoing challenges...
Berger Paints selects HPE Aruba Networking EdgeConnect SD-WAN for security and network optimisation
Hewlett Packard Enterprise announced that Berger Paints has selected HPE Aruba Networking EdgeConnect SD-WAN solution to enhance and optimise its wide area network (WAN)...
CloudKeeper acquires WiseOps to strengthen its position as a leading Full-Service Cloud Cost Optimisation...
CloudKeeper is excited to welcome WiseOps into its family. This integration marks a significant step forward for CloudKeeper, enhancing its commitment to delivering superior...
HPE Aruba Networking fortifies cyber defenses with new AI-powered network detection and response and...
Hewlett Packard Enterprise announced the expansion of its security-first, AI-powered networking portfolio with the introduction of behavioral analytics-based network detection and response (NDR) capabilities,...