Tag: BPO
Muddled Libra poses great risk for BPO and Telecommunications industry: Palo Alto Networks Unit...
Unit 42, the threat intelligence and incident response team of global cybersecurity leader Palo Alto Networks, has released a blog with findings from its investigation into Muddled...
Avaya has enabled BPO workers to work from home during COVID-19 crisis
India’s business process outsourcing (BPO) industry continues to safeguard its contact center agents and teams amid the novel Coronavirus-led lockdown by switching to work-from-home...
Avaya cloud solution to supercharge global BPOs’ growth
In a bid to strengthen the Business Process Outsourcing (BPO) community, global communication solution provider Avaya has announced that the first phase of a...
Avaya recognised as ‘2019 Contact Center Vendor of the Year’ by Frost & Sullivan
Avaya Holdings Corp has been honoured with the 2019 Contact Center Vendor of the Year Award at the Frost & Sullivan 2019 India ICT...
Avaya launches Contact Center-as-a-Service for Asia-Pacific market
Communication technology firm Avaya said that it was introducing end-to-end Contact Center-as-a-Service (CCaaS) solutions for the Asia-Pacific market, with the first offerings available in...
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State Bank of India partners with HCLSoftware to digitally transform customer engagement
HCLSoftware, the software business unit of HCLTech, announced that it has been selected by State Bank of India (SBI) for their MarTech solution as part of SBI’s digital transformation program.
Yokogawa Advances Cyber Resilience through Fortinet’s Engage Partner Program
Yokogawa Engineering Asia Pte. Ltd., a leading company in industrial automation (IA) and technology solutions, recently announced that it has joined Fortinet’s Engage Partner Program
Ericsson and F.I.R.S.T partners at IIT Kanpur for driving innovative financial solutions
Ericsson and the Foundation for Innovation & Research in Science & Technology (F.I.R.S.T) at the Indian Institute of Technology (IIT) Kanpur have announced a...