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Businesses leading in customer experience are three times more likely to have exceeded 2019...

Globally, two in five (40%) businesses leading in customer experience (CX) significantly exceeded their 2019 business goals, compared to 13% of businesses not leading...

Increasing role of UX / CX in the journey of digital transformation for growth-oriented...

By Nilesh Gupta Today, startups that build tools for businesses looking to automate their customer service experience and operations are being acquired by global companies....

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Nutanix expands integration with ServiceNow to streamline IT operations and costs

Nutanix has expanded integration with the leading digital workflow company ServiceNow, as well as new capabilities in Nutanix Calm, the company’s application automation and...

Pega appoints two new leaders to its alliances leadership team

Pegasystems Inc has announced two new leaders to its alliances leadership team, Carola Cazenave, vice president, global partner ecosystem, and Daniel Österberg-Holm, vice president,...

SAP brings S/4 HANA Cloud and SAP Commerce Cloud on India data centre

SAP IN has announced the launch of SAP S/4 HANA Cloud and SAP Commerce Cloud on India data centre. With this launch, Indian enterprises...
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