Creating CX resiliency as the world shifts to Digital
How can organizations build and leverage resilience during times of uncertainty, such as today’s global pandemic? That important question was the focus of a...
How STEP 1 Software utilises central and rescue for IT support
Step 1 Software, a modern enterprise resource planning company,chose LogMeIn to stay ahead. As an IT professional and/or decision-maker, it is likely you have spent...
4 Steps to Better Remote Team Collaboration
By Lindsay Crafford, Content Marketing Manager, LMI
There was once a time in the business world when companies and managers were limited when it came...
4 Steps to Better Remote Team Collaboration
By Lindsay Crafford, Content Marketing Manager, LMI
There was once a time in the business world when companies and managers were limited when it came...
7 Tips for Ensuring Webinar Success in a Remote Environment
By Lindsay Crafford, Content Marketing Manager, LMI
Webinars – everyone’s doing them now that COVID-19 has made us spend more time working from home. Even...
37 percent of the engineering workforce find stretched working hours most challenging during remote...
India’s largest IP-driven incubation lab, BridgeLabz recently surveyed its more than 1000 alumni. The online survey theme ‘Challenges faced by engineers working from home’...
Four ways customer self service prepares your business for the new normal
By Chuck Leddy
Customer self-service (CSS) is a win-win for all involved in today’s uncertain business landscape, one where remote work and digital-first interactions have...
Customer Spotlight: How LastPass Identity provides unified security for a technology company
By Rebecca Stone
As a growing technology company, Natterbox employees require access to multiple cloud-based sites in order to complete their daily tasks. However, managing the...
New report puts spotlight on the future workplace of 2030
The latest Ericsson IndustryLab report, The Dematerialized Office, brings insights about the sentiments of white-collar employees and their expectations for their future workplace.
Before the...
How two customer support teams tackled remote work during a global pandemic
The early days of COVID-19 were a make or break moment for so many service and support teams. The virus drove a radical shift...
Latest article
Tessolve unveils SMARC system on module with Renesas RZ/V2H MPU for Industrial, Robotics &...
Tessolve, a global provider of silicon and systems solutions for next-generation products, has collaborated with Renesas to advance their systems solution offering in Industrial market segment by introducing a new addition to its SMARC module portfolio based on Renesas’s high performance RZ/V2H MPU, enabling vision AI and real time control abilities.
Indusface set to revolutionise security analysis with Gen AI through AppTrana’s IncidentIQ Copilot
Indusface, an application security SaaS provider trusted by 5000+ customers across 95 countries, has unveiled the IncidentIQ Copilot, a generative AI agent. It is...
MongoDB and Google Cloud Collaborate to Optimise Gemini Code Assist for Developers Building Applications...
MongoDB, Inc. and Google Cloud announced the two companies are collaborating to optimize Gemini Code Assist to provide enhanced suggestions for application development and modernisation on MongoDB—the industry-leading developer data platform that millions of developers and tens of thousands of customers rely on every day for business-critical applications.