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Four ways customer self service prepares your business for the new normal

By Chuck Leddy Customer self-service (CSS) is a win-win for all involved in today’s uncertain business landscape, one where remote work and digital-first interactions have...

Remote Working: Working from home brings a whole new dimension to cybersecurity

By Anil Bhasin With the recent COVID-19 outbreak worldwide, many Indian organisations have allowed their staff to work from home to avoid spreading of the...

27% Call Centers will switch to Work From Home permanently: Ozonetel Study

53% businesses reported a drop in productivity of call center agents

Indian Employees share Top COVID-19 Concerns for the Workplace of Today and Tomorrow

In a sweeping survey of employees and business leaders across 11 nations, The Workforce Institute at UKG (Ultimate Kronos Group) found that 53% of...

53% in India willing to switch jobs to avail remote work: Survey

More than half of the office-goers in India are willing to switch jobs if it meant they could work remotely, said a new survey...

Five reasons why organisations need to adopt Learning Management System (LMS)

By Lakshmi Mittra- VP – Center of Excellence (CoE) and Clover Academy, Clover Infotech In 2020, and as we move forward, it would be safe...

LastPass recognized for authentication technology innovation with 2020 CyberSecurity Breakthrough Award

LogMeIn has announced that its LastPass MFA solution has been named the winner of the “Multifactor Solution of the Year” award in the fourth...

37 percent of the engineering workforce find stretched working hours most challenging during remote...

India’s largest IP-driven incubation lab, BridgeLabz recently surveyed its more than 1000 alumni. The online survey theme ‘Challenges faced by engineers working from home’...

Redefining new work culture during COVID-19: Workplaces need to create better experience

The pandemic has disrupted many aspects of people’s lives. One of the lasting effects of this pandemic and the resulting lockdowns across the globe...

What Remote Teams Need to Know About the 2020 DBIR

In particular, password-protected accounts are vulnerable if credentials are ever stolen, whether through phishing, keylogging, social engineering, or other attacks

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SecOps, DevOps and CloudOps need to work in tandem to achieve cyber resilience for...

CLOUDSEC 2020, one of the industry's biggest cybersecurity events hosted by Trend Micro Incorporated attracted more than 100 business and technology leaders from industry-defining...

STPI launches new incubation centre at Dehradun

Trivendra Singh Rawat, Hon'ble Chief Minister of Uttarakhand and Ravi Shankar Prasad, Hon’ble Minister for Electronics & IT, Communications and Law &Justice, Govt. of...

SMBs that disclose breaches proactively tend to experience 40% less financial damage

There is a correlation between the way a data breach is disclosed and the total financial losses an organization experiences following a cybersecurity incident....
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