Creating CX resiliency as the world shifts to Digital
How can organizations build and leverage resilience during times of uncertainty, such as today’s global pandemic? That important question was the focus of a...
How STEP 1 Software utilises central and rescue for IT support
Step 1 Software, a modern enterprise resource planning company,chose LogMeIn to stay ahead. As an IT professional and/or decision-maker, it is likely you have spent...
4 Steps to Better Remote Team Collaboration
By Lindsay Crafford, Content Marketing Manager, LMI
There was once a time in the business world when companies and managers were limited when it came...
4 Steps to Better Remote Team Collaboration
By Lindsay Crafford, Content Marketing Manager, LMI
There was once a time in the business world when companies and managers were limited when it came...
7 Tips for Ensuring Webinar Success in a Remote Environment
By Lindsay Crafford, Content Marketing Manager, LMI
Webinars – everyone’s doing them now that COVID-19 has made us spend more time working from home. Even...
37 percent of the engineering workforce find stretched working hours most challenging during remote...
India’s largest IP-driven incubation lab, BridgeLabz recently surveyed its more than 1000 alumni. The online survey theme ‘Challenges faced by engineers working from home’...
Four ways customer self service prepares your business for the new normal
By Chuck Leddy
Customer self-service (CSS) is a win-win for all involved in today’s uncertain business landscape, one where remote work and digital-first interactions have...
Customer Spotlight: How LastPass Identity provides unified security for a technology company
By Rebecca Stone
As a growing technology company, Natterbox employees require access to multiple cloud-based sites in order to complete their daily tasks. However, managing the...
New report puts spotlight on the future workplace of 2030
The latest Ericsson IndustryLab report, The Dematerialized Office, brings insights about the sentiments of white-collar employees and their expectations for their future workplace.
Before the...
How two customer support teams tackled remote work during a global pandemic
The early days of COVID-19 were a make or break moment for so many service and support teams. The virus drove a radical shift...
Latest article
Honeywell Report Reveals “Silent Residency” Is Driving Escalating Cyber Threat for Industrial and Critical...
In the report, Honeywell highlighted the growing risk of “living off the land” (“LotL”) attacks in which adversaries use USB devices to gain access to industrial control systems in order to hide and observe operations before launching attacks that evade detection and manipulate the target systems.
HCLTech and AWS enter strategic collaboration to accelerate GenAI adoption
HCLTech and AWS will help enterprises explore and develop GenAI-led use cases, proofs of concept, tools and solutions
Honeywell report reveals “silent residency” is driving escalating cyber threat for industrial and critical...
Honeywell released its 2024 USB Threat Report, which provides new insight into how “silent residency” is an increasing cyber threat for industrial and critical...