By Navneet Singh Bindra, Senior VP and Country Chief Executive, Ingram Micro India
The year 2022 was not less than a roller coaster ride with lots of highs and lows, where H1′ 2022 being strong on customer demand, which abruptly dropped at peak season of Diwali, however we saw a strong H2’ 2022 on the enterprise side. Due to a sharp slowdown in demand and pressure to raise prices in the middle of the year, channel inventories on the consumer side shot up.
Despite being far less intense, talent difficulties are likely to persist. Customers concentrate on outcomes and solutions that are likely to speed up, as well as the as-a-service approach. Platform enabled business model gaining relevance due to scalability in face of volatile demand, cost and talent pressures and ability of platforms to offer productised solutions and services.
In these complex times, we at Ingram Micro are helping our partners through various initiatives, which include the following. We have to work as a team and take care of the ecosystem at large. We always strive to innovate and create opportunities for growth. Expanding our partner programs to deliver different values. This shifts the efforts to better align with the new needs of partners and customers and deliver accordingly.
We provide leading training courses from more than 60+ industry leaders through our professional services to meet any business demand for education and training.
To get the ideal workforce that can elicit employee feedback in a contextual, timely and relevant manner, we bring manpower to use digital automation solutions. It automatically escalates the outcomes to the appropriate parties for further action. We aid partners in training engineers and acquiring accreditation, as well as in developing sales pitches for their clients.
We help in the development of solutions that address the requirements of the project. Another significant area where we assist with business growth is POC/Demo, providing IT certification training programmes that help partners grow their bottom lines by expanding their technological skill sets and filling in any gaps.
While removing geographical constraints, communications and collaboration enable teams to work together more effectively and securely.