Home Search
Engagement - search results
If you're not happy with the results, please do another search
Advanced Collaboration for Consultants: Maximize Client Engagement and Success
By Colleen Regan,Senior Product Marketing Manager
Many of GoToMeeting’s everyday users work in client-facing roles. They’re hosting online meetings constantly, selling a service to a...
How human emotion is redefining customer engagement in a world redefined
By Aaron Lester
Customers inhabit a world increasingly defined by accelerating change and ongoing uncertainty, as evidenced by COVID-19. At a basic level, customers are...
How to evolve your customer engagement practices to improve CX, agent satisfaction and revenue
Digital-first customer engagement has never been more important than today, especially amidst a business landscape shaped by COVID-19 where the majority of customers are...
Accelerating customer connection with visual engagement
By Ryan Lester, Director, Customer Engagement Technologies, LogMeIn
It used to be so easy. You could send an employee to a customer’s home to solve...
LogMeIn study finds evolving customer expectations and ineffective CX Toolsets are driving adoption of...
LogMeIn has announced the results of a new global commissioned study conducted by Forrester Consulting that explores how businesses are leveraging visual engagement technology...
Digital Customer Engagement for the New (Ab)normal
The economic meltdown, triggered by Covid, requires businesses to do even more with even less and customer service is no exception to this new reality
Visual Engagement Tools Deliver Great CX: What You Need to Know
These tools will allow agents to create a more personal and secure customer experience at any distance
Google Cloud, Reckitt Benckiser to boost consumer engagement
Google Cloud has announced a collaboration with British consumer goods company Reckitt Benckiser (RB) to drive stronger customer engagement and India is one of...
FanPlayIoT redefines sports engagement with Microsoft Azure
Sports IoT platform FanPlayIoT is using Microsoft Azure to drive innovative engagement experiences for fitness and sports enthusiasts. Through the integration of advanced wearable...
How HP’s Partners Program ‘Amplify’ will redefine partner engagements
Gurpreet Brar, Head, Channel Sales & Distribution, HP India, explains to CRN India the significance of the ‘Amplify’ program to the Indian partners as...