Tag: AI
Zendesk announces AI designed exclusively for intelligent CX
Relate, Zendesk, Inc. at its flagship global conference, introduced Zendesk AI, an intelligence layer that makes personalized, efficient and more empathetic customer experiences (CX) accessible...
Data analytics: Driving super personalized customer experience for banks
By Muraleedhar Ramapai, Executive Director, Maveric Systems Ltd.
Introduction
FIs have been at the center of technology adoption and are pioneers in using new-age technologies such...
Nike expands its relationship with Cognizant to manage its global technology operations
Cognizant announced a new agreement to transform and support the technology operations of Nike, the world's leading designer, marketer, and distributor of authentic athletic...
Truecaller launches AI-powered SMS Fraud Protection
Truecaller has been warning users about potential fraudulent phone calls for over a decade. We have been relying on community-driven feedback to tackle spam...
In the age of AI, the need for a data-sensitive culture has become paramount:...
Gaurav Shinh, Founder and CEO of SCIKIQ, shares his insights on the importance of contextualizing data for businesses in today's fast-paced digital world. He...
Generative AI to usher in robust future for business, merging physical and digital worlds:...
New research from Accenture finds that generative AI and other rapidly evolving technologies are ushering in a bold new future for business as physical...
Air India ties up with Salesforce to provide a delightful experience for its customers
Air India, India’s leading airline and a Star Alliance member, announced its work with Salesforce to transform its customer service technology stack. Through their...
How AI is helping in improving the overall hiring process?
Artificial intelligence has been deeply integrated in various spheres of life in order to create value including the modern workspace
HCL Software and SolarWinds expand partnership with Cloud-to-RAN 5G Network observability platform
HCLSoftware and SolarWinds are expanding their partnership announced in October 2022 to build an end-to-end 5G network observability platform from Cloud to RAN (Radio...
GitHub Copilot for business is now generally available with new OpenAI model + AI-based...
GitHub, the world’s largest and most advanced software development collaboration platform, announced that GitHub Copilot for Business is available to every developer, team, organisation,...
Latest article
64% of Indian Organisations Hit by Ransomware in the last year: Sophos
Sophos, a global leader of innovative cybersecurity solutions that provide protection against cyberattacks, released its annual "State of Ransomware in India 2024" report. The findings show a decrease in the rate of ransomware attacks against Indian organisations from the 73% reported in last year’s study to 64% in this year’s
InfoVision garners ISG ‘Standout’ recognition for client’s digital transformation
Recognized for impactful digital transformation achievements, InfoVision celebrates its success in enhancing operational efficiency and reducing costs for a leading mortgage technology company.
Kyndryl and Microsoft Study reveals 68% of organisations in India rely on tech to...
While 79% of organisations employ AI for monitoring energy usage and emissions, fewer use predictive analytics for risk assessment, forecasting energy consumption, and predicting natural disasters