Tag: Conversational automation
Engati launches eSenseGPT – An enterprise-level for conversational automation
Engati, a renowned global pioneer in AI-powered conversational solutions, has unveiled a groundbreaking advancement in the realm of customer engagement – eSenseGPT. This revolutionary...
Zendesk Ushers in era of conversational CRM
During the flagship conference of Relate, Zendesk, Inc. unveiled new solutions that put conversations at the center of customer relationship management. Zendesk also announced...
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NSDC Partners with Juspay to enhance Payment Solutions for Skill Development
National Skill Development Corporation (NSDC) has signed a Memorandum of Understanding (MoU) with Juspay Technologies to enhance payment infrastructure and solutions for skill development...
New Confluent platform for Apache Flink makes it easy to manage and secure high-performance...
Confluent, Inc. announced the general availability of Confluent Platform for Apache Flink with added enterprise-level security capabilities and easier ways to manage and scale...
BT Group leans on AI to transform customer service experience
BT Group is transforming customer support through the integration of advanced AI and generative AI technologies, in collaboration with Sprinklr. The refreshed customer contact...