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Zendesk leaders and customers share predictions on AI, customer experience, data privacy and security

The accelerated adoption of AI and the massive explosion of generative AI shook up the world this past year. Looking ahead to 2024, here are some insights from Zendesk leaders and customer champions, across sectors, around the world including, a global beauty brand, a German manufacturer, a Brazilian financial services company, and a UK-based charitable social enterprise.

Airtel Business enters into strategic partnership with IntelliSmart for powering up to 20 million...

To offer end-to-end IoT solution for smart metering including Head end system, Meter data management system, Cloud and Analytics

Honeywell and Soti Partnership brings Security, Remote Management to one million Industrial Mobile Devices

Combination of sophisticated mobile devices and Enterprise Mobility Management software helps businesses increase operational efficiency and safeguard sensitive data

Rising threats: cybercriminals unleash 411,000 malicious files daily in 2023

Kaspersky’s detection systems discovered an average of 411,000 malicious files every day, with an increase of nearly 3 percent in 2023, compared to the previous year.

More than one in two companies in APAC plan to outsource cybersecurity

Company bosses are boosting their cybersecurity following an alarming increase in cyberattacks, a new study commissioned by Kaspersky has found. The data shows that more than three quarters (77%) of companies in Asia Pacific (APAC) suffered at least one cyber incident in the last two years.

Thales Expands Footprint in India with a Second Office in Bengaluru

The new state-of-the-art facility in Bengaluru reaffirms India’s position for Thales as a strategic hub for innovation and growth.

Zeeve Upgrades its Support for Hyperledger Besu; Introduces No-Code Workflows with Enhanced Customization

Leading managed Blockchain infrastructure provider Zeeve has expanded its array of supported enterprise protocols, integrating the production-ready Hyperledger Besu network into its offerings.

NETGEAR Wireless Access Points Offers Simplified Enterprise-Grade Networking and Security Capabilities

NETGEAR recommends its WAX610 and WAX610Y Wi-Fi 6 wireless access points to emerging enterprises that need a solution to improve network connectivity for all...

Persistent Launches First-of-its-Kind Open-Source Maintenance Service

Persistent Systems launched a unique open-source maintenance service to facilitate keeping an organisation’s open-source software up to date with all patches, bug fixes, and...

Tenable Named a Leader in Latest IDC MarketScape Report on Risk-Based Vulnerability Management

Tenable® today announced that it has been named a Leader in the IDC MarketScape: Worldwide Risk-Based Vulnerability Management Platforms 2023 Vendor Assessment (doc #US50302323,...
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Zeronsec partners with Web Werks data centres to provide state-of-the-art Security Operations Centre (SOC)...

Zeronsec is proud to announce its strategic partnership with Web Werks Data Centers, a leading data centre service provider in India. This collaboration marks...

Nutanix accelerates enterprise adoption of Generative AI

Nutanix announced new functionality for Nutanix GPT-in-a-Box, including integrations with NVIDIA NIM inference microservices and Hugging Face Large Language Models (LLMs) library. Additionally, the...

GoTo is fighting scammers with new AI-powered scam detection for go to resolve

 GoTo announced the launch of its AI-powered scam detection feature for GoTo Resolve. The feature, included in all tiers of GoTo Resolve, adds another...
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