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How Avaya is Shaping the Future of Customer Service Through AI Innovations
In today’s rapidly evolving business landscape, the impact of generative AI on customer service operations is a hot topic. To delve deeper into this...
Ingram Micro’s Strategic Vision: Diego Utge and N.S. Bindra Discuss Innovation, Customer Centricity, and...
In an exclusive conversation with Diego Utge, EVP and Group President – APAC, Ingram Micro, and N.S. Bindra, SVP and Chief Country Executive, Ingram...
CrowdStrike appoints Kartik Shahani as Vice President of India and SAARC
CrowdStrike announced the appointment of Kartik Shahani as vice president of India and SAARC. Shahani will lead CrowdStrike’s regional go-to-market strategy to accelerate continued...
Monte Carlo chooses Salesforce to drive personalised customer experiences
Salesforce announced a strategic collaboration with Monte Carlo to transform Monte Carlo’s customer engagement initiatives across various platforms. This collaboration aims to accelerate Monte...
Readywire’s AI-driven ERP solution boosts auto dealership’s back office efficiency by 37 percent
Readywire has announced a significant improvement in automotive dealership operational efficiency through its advanced enterprise resource planning (ERP) platform. By automating critical processes, integrating...
Delta inaugurates its new India HQs building and Global R&D centre in Bengaluru
Delta announced the inauguration of its new LEED Gold-certified India headquarters (HQ) green building and its new Global Research & Development (R&D) Centre in...
Gartner predicts 40% of GenAI solutions will be multimodal by 2027
Forty percent of generative AI (GenAI) solutions will be multimodal by 2027, up from 1% in 2023, according to Gartner, Inc. This shift from...
CII Digital & Protiviti, State of Data Privacy survey in India highlights 82% of...
CII-Tata Communication Centre for Digital Transformation and Protiviti Member Firm for India had jointly collaborated to release a comprehensive survey report on the “State...
Hewlett Packard Enterprise introduces one-click-deploy AI applications in HPE private cloud AI
Hewlett Packard Enterprise announces HPE Private Cloud AI is available to order and introduces new solution accelerators to automate and streamline artificial intelligence (AI)...
MoEngage celebrates 10 years of transforming customer experiences and pioneering brand growth globally
MoEngage celebrated a significant milestone in its history. In the dynamic and constantly changing world of technology, it marks ten years in business, empowering...