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NTT DATA Announces New Industry-Ready Service for Salesforce’s Agentforce

AI CRN Team - June 26, 2025

Following the unveiling of NTT DATA’s Smart AI Agent Ecosystem, a transformative enterprise-grade framework for agentic solutions, NTT DATA announced a new service offering...

HPE unveils new AI factory solutions built with NVIDIA to accelerate AI adoption at...

AI CRN Team - June 26, 2025

HPE announced new solutions to supercharge the creation, adoption and management of AI factories across the entire AI lifecycle and for every type of...

Star Health and Allied Insurance Company Ltd. (“Star Health”) has entered into a strategic partnership with Medi Assist Healthcare Services Limited (“Medi Assist”), to adopt MAtrix platform, an advanced AI-powered claims platform. This collaboration is a significant step in Star Health’s ongoing claims transformation journey, focused on delivering faster settlements, better customer engagement, and technology-led service excellence. The partnership will help in identification and elimination of fraud and reduction in waste and abuse through AI tools. Through the partnership Star Health Insurance is modernising its claims ecosystem to be future-ready. The platform will help the Company strengthen its ability to manage rising claim volumes while maintaining speed, consistency, and transparency in its operations. As part of this transformation, Star Health Insurance is scaling up its digital capabilities to meet growing service expectations from hospitals, policyholders and regulators. The use of the platform introduces intelligent automation, reduces manual steps, and streamlines workflows, enabling stronger turnaround performance across the network. Anand Roy, MD & CEO, Star Health and Allied Insurance said, “This marks a major step forward in strengthening our in-house claim management capabilities. This partnership is a key milestone in our journey to build a more agile and technology-driven claims ecosystem. Claims are at the heart of the insurance experience, and with Medi Assist’s platform, we are enhancing speed, accuracy, and consistency, while keeping a keen eye on fraud, waste and abuse. By reducing manual interventions and standardising processes, we aim to strengthen efficiency and reinforce trust with our policyholders. This along with other initiatives being undertaken at Star Health Insurance will ensure our focus remains on delivering transparent, reliable, and customer-first claims service that meets the evolving needs of the health insurance and healthcare landscape.” Echoing this sentiment, Satish Gidugu, CEO, Medi Assist said, “We are excited to collaborate on this transformative journey. This partnership is set to redefine industry standards in technology-driven insurance operations, ensuring an exceptional Policyholder experience.” A key advantage from the partnership for Star Health Insurance is its rules and configuration-based engine, which ensures consistent and standardised claims adjudication. This reduces subjectivity and improves process accuracy. The platform also enables co-working and AI co-pilot support, allowing Star Health Insurance’s claims teams to make faster and more informed decisions. Additionally, it strengthens the Company’s ability to detect and prevent fraud through advanced AI and machine learning tools, helping reduce waste and protect the integrity of the claims process. The partnership also strengthens customer engagement, with AI-powered chatbots, virtual assistants, and omnichannel support available across mobile apps and WhatsApp. A unified API architecture ensures secure, real-time data exchange among insurers, healthcare providers, and the National Health Claims Exchange (NHCX), enhancing overall stakeholder connectivity. This integration represents a critical advancement in India’s digital health insurance landscape combining innovation, operational readiness, and a sharper focus on policyholder outcomes.

Star Health Insurance partners with Medi Assist to transform claims through AI and digital...

News CRN Team - June 25, 2025

Star Health and Allied Insurance Company Ltd. has entered into a strategic partnership with Medi Assist Healthcare Services Limited (“Medi Assist”), to adopt MAtrix...

Honeywell drives industrial transition from automation to autonomy with new AI-enabled digital suite

News CRN Team - June 25, 2025

Honeywell today announced new digital technologies that leverage artificial intelligence and are designed to accelerate the industrial shift from automation to autonomy. At the 49th annual...

HPE unveils unified program to power up profitable growth for partners

News CRN Team - June 24, 2025

HPE announced a single, unified partner program consolidating existing programs to enhance partner experiences across the entire HPE portfolio. All programs will combine under...

Lenovo Hybrid AI Advantage Accelerates Enterprise AI Transformation with New Services, Solutions and Platforms

AI CRN Team - June 24, 2025

Lenovo expanded Lenovo Hybrid AI Advantage™ with new advisory and implementation services, industry solutions and hybrid AI platforms that deliver the modern infrastructure and...

Sophos and Pax8 Announce Strategic Partnership to Streamline Security Management

Tech Mahindra Partners with Cisco to Launch Managed Services for Multicloud Defense

AI CRN Team - June 24, 2025

Tech Mahindra announced the launch of a new managed services offering for Cisco Multicloud Defense, a component of Cisco’s Hybrid Mesh Firewall. Tech Mahindra’s...

eScan XDR launches advanced phishing simulator to combat rising AI-generated email threats

AI CRN Team - June 23, 2025

As corporate networks become increasingly fortified with multi-factor authentication, biometric scanners, and passwordless verification systems, cybercriminals are shifting their tactics toward a more insidious...

Fortinet strengthens code-to-cloud security with CNAPP enhancements and launches expanded solution availability in AWS...

News CRN Team - June 23, 2025

Fortinet announced powerful updates to Lacework FortiCNAPP, making it easier than ever for customers to secure applications and workloads across hybrid and multi-cloud environments....

Agora and WIZ.AI partner to deliver enterprise-ready AI agent solutions

News CRN Team - June 23, 2025

WIZ.AI is partnering with Agora to power enterprise-grade AI agents that offer local language support and contextual understanding to offer human-like service at scale....

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