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Enhancing customer experience, a key area for channel community

Vivek Singh, Director – Sales, Enterprise and Global, Avaya, shares the company's channel strategies for 2019

Avaya introduces enterprise public safety breakthrough

Avaya Holdings Corp. today announced unprecedented, life-saving device location reporting capabilities that are now available as part of Avaya communications solutions for emergency response...

Avaya opens ENGAGE 2019 user conference

Avaya Holdings Corp. opened its annual Avaya ENGAGE conference, Jan. 20-23, for the world’s largest community of contact center and unified communications users, and...

Avaya AI Connect ecosystem expands with new partners

Avaya Holdings Corp. today announced further expansion of its unique A.I.Connect ecosystem with new partners and partner offers, including an increased focus on incorporating...

Avaya appoints Sanjay Pai as regional sales leader of India

Avaya Holdings Corp. today announced the appointment of Sanjay Pai, as the Regional Sales Director for the India market. In this role, Sanjay will...

Avaya honours leading partners at Avaya Partner Summit 2019

At the Avaya Partner Summit, Avaya introduced updates to the Avaya Edge partner program to provide paths for its partners to bundle Avaya’s advanced technology solutions

Avaya, Sestek sign MoU to bring voice-enabled smart technologies to Avaya’s platforms

Speech-enabled smart technologies provider Sestek and Avaya have signed an MoU, that will see Sestek become a Technology Partner of Avaya. Signed at the...

Avaya unveils new desktop experience sevices for any UCaaS platform

Avaya Holdings Corp. announced new Avaya Desktop Experience open SIP offerings to enable UCaaS providers to deliver a richer experience to the business desktop,...
Avaya launches Contact Center-as-a-Service for Asia-Pacific market

Avaya Named a Leader by Gartner in 2018 Magic Quadrant for Unified Communications

Avaya Holdings Corp. announced that Avaya is again positioned as a Leader in the Gartner Magic Quadrant for Unified Communications, the ninth time that...

New Workforce Optimization Suite for Avaya Contact Centers Advances Customer Engagement and Data Privacy

Avaya Holdings Corp. today introduced a new version of the Avaya Workforce Optimization suite, which improves service quality, operational and employee productivity and data...
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