Tag: Chatbots
Only 8% of customers used Chatbot during their most recent customer service interaction: Gartner
Only 8% of customers used a chatbot during their most recent customer service experience, according to a survey by Gartner, Inc. Of those, just...
Banking-as-a-service will hit mainstream adoption within 2 years: Gartner
Banking-as-a-Service (BaaS) will hit mainstream adoption within two years, according to the latest Gartner Hype Cycle for Digital Banking Transformation. Gartner predicts that 30%...
How will technology enable eCommerce businesses to grow in 2022?
Written by: Mangesh Panditrao, CEO and Co - Founder, Shoptimize
The eCommerce industry was already on the rise, with consumers shifting to online channels, and...
ValueFirst launches chatbots for Google business messages
ValueFirst launched Google Business Messages, a new OTT channel on its conversational AI offering, Surbo, to continue helping brands automate their day-to-day operations across...
Gartner: Govt bodies surge invest in AI investment globally, but workforce remains worried
Government organizations around the world are adopting artificial intelligence (AI) technologies to help them achieve their public purpose or mission, but government employees are...
Microsoft Teams gets custom templates, chatbots, virtual appointments
Microsoft has introduced several new capabilities in its video meet app Teams which has become a hub for teamwork combining meetings, calls, chat, and...
Consumers: Chatbots still too dumb to get the job done
Pegasystems Inc. announced survey results from 3,500 global consumers that find most chatbots still aren’t smart enough to meet their high expectations. While most...
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Western Digital Introduces World’s Highest Capacity 2.5” Portable HDDs in India; Boosts Its Most...
With the explosion of digital content, people need bigger and more robust solutions to help access and preserve it all. Western Digital introduces a...
Secureye Launches Revolutionary PHOENIX IP Camera Series at Grand Event in New Delhi
Secureye, the leading security and surveillance brand, proudly announced the launch of its advanced PHOENIX IP camera series at a grand event held at...
Mphasis Unveils Mphasis NeoCruxTM and Mphasis NeoZetaTM: A Powerful Duo for AI-Driven Software Engineering...
Mphasis, an Information Technology (IT) solutions provider specialising in cloud and cognitive services, announced the launch of Mphasis NeoCruxTM, an industry-first tool designed to...