Tag: Customer Communications Management (CCM)
Newgen ties up with Coforge to deliver transformative insurance lifecycle management solutions
Newgen Software and Coforge Limited, a global digital services and solutions provider, have elevated their partnership to deliver transformative insurance lifecycle management solutions in Customer Communications...
OpenText recognized as a leader in 2022 Aspire CCM-CXM Leaderboard
OpenText announced OpenText Experience Platform for Communications solution has been recognized as a Leader in the 2022 Aspire Leaderboard for Communications Experience Platform (CXP). Additionally, OpenText market...
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Agentforce brings AI-powered digital teammates directly into Slack
Imagine an AI assistant that understands the full context of your work, customer needs, and business priorities — all within Slack. With the new...
Responsive Spring 2025 Release Puts Custom Agents in Customers’ Hands, Accelerating Impact and Reach...
Responsive unveiled its Spring 2025 Release launching Agent Studio, a no-code environment for building custom AI agents using natural language. Agent Studio debuts alongside...
Responsive Spring 2025 release puts custom agents in customers’ hands, accelerating impact and reach...
Responsive unveiled its Spring 2025 Release launching Agent Studio. Agent Studio debuts alongside a slate of advanced AI capabilities and AI agents that are...