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Zendesk debuts sophisticated Real-Time Analytics Solution

Zendesk has announced the launch of Explore Enterprise, the newest solution within its service-first CRM platform, which enables companies to analyze real-time data in...

Zendesk releases CX Benchmark Report for Startups showing the path to success is in...

Zendesk has released the Zendesk Startups CX Benchmark Report, documenting how early-stage startups that invest in customer experience (CX) outperform their peers. The data...

Zendesk strengthens APAC Leadership with new regional COO and SVP of Sales

Zendesk strengthens its regional leadership bench with Software-as-a-Service (SaaS) veterans Wendy Johnstone and Gari Johnson to accelerate growth in the Asia Pacific (APAC) region,...

Zendesk announces partnership with Tata Consultancy Services

Zendesk announced a strategic alliance with Tata Consultancy Services (TCS) to provide world-class, enterprise grade CRM solutions for large Enterprises. The partnership combines Zendesk’s...

Zendesk introduces new partner program to improve customer engagement

Zendesk, Inc has announced a new Zendesk Partner Program to provide the skills, tools, and support for Zendesk’s global ecosystem of partners need to...

Zendesk announces API-based platform Sunshine Conversations

Zendesk has announced Sunshine Conversations, an API-based platform that allows businesses to integrate messaging via today’s most popular social channels and directly interact and...

Zendesk Unveils Next Generation of Conversational Messaging Experiences

he acquisition marks Zendesk's next step in delivering the best omnichannel experiences by connecting conversations between businesses and customers on any messaging channel

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Enea unveils top trends shaping 5G Mobile Data in 2021

Blinding encryption protocols, 5x mobile cloud gaming data traffic, a refocused 5G core and “7 day weekend” traffic after people switched to lockdown home...

ThoughtWorks acquires Gemini Solutions

ThoughtWorks has agreed to acquire Gemini Solutions Inc., a privately-held software development and consulting services firm. Founded in 2005 by a group of Silicon Valley...

Cloud-based accounting software solution provider AlignBooks announces partnership with ICICI Bank

AlignBooks, a cloud-based accounting software solution provider, has partnered with ICICI Bank, a leading private sector bank in the country, to deliver a streamlined...