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Today, startups that build tools for businesses looking to automate their customer service experience and operations are being acquired by global companies....
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In recent times, a large part of the airline industry’s success has been due to an ability that many industries have struggled with – optimising revenue using Artificial Intelligence (AI)
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In this digital age, all organisations, whether big or small, have access to an array of tools and...
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Businesses today are staring at a situation which can either catapult the cloud market to the next generation or disrupt the current cloud market,...
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A sneak peeks into the growing opportunities for channel partners and how can they compete in a digital world. Sanchit Vir Gogia, Chief Analyst,...
20% of the top BFSI companies choose SYSTECH to protect data
Having an unrivalled expertise, combined with unparalleled customer support, SYSTECH Technocraft Services prefers to offer its customers a range of the most reliable and...
Blockchain beyond Bitcoin, explains Neeraj Gargi, Intelegain
Blockchain in simple words is a shared, distributed ledger that facilitates the process of recording transactions and tracking assets in a business network. This...
Microsoft Dynamics 365 vs. Salesforce: Which is the Better CRM?
By Neeraj Gargi, Intelegain Technologies
Failing to initiate customer interest? Is there a hiatus in communication, have they postponed their purchasing decision? Are they considering different...
Top trends that will influence Indian IT channel business in 2018
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The year 2017 was truly the year of disruption for the IT channel. The surprise of demonetization and implementation of the historic...
Cloud Backup: need of the hour
This post is contributed by Suresh Ramani, Techgyan
In this Digital World, we all generate data. And it is an accepted fact that the data we...
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National Skill Development Corporation (NSDC) has signed a Memorandum of Understanding (MoU) with Juspay Technologies to enhance payment infrastructure and solutions for skill development...
New Confluent platform for Apache Flink makes it easy to manage and secure high-performance...
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BT Group leans on AI to transform customer service experience
BT Group is transforming customer support through the integration of advanced AI and generative AI technologies, in collaboration with Sprinklr. The refreshed customer contact...