CrowdStrike Services cyber front lines report reveals widespread remote work has broad-reaching effects on...
CrowdStrike has released its annual CrowdStrike Services Cyber Front Lines Report, which brings together the insights and observations of CrowdStrike’s global incident response (IR)...
The Cost of Doing Nothing Is This Year’s Scariest Halloween Horror
While Halloween brings plenty of horrors, those fears are no match for the impact on businesses if they fall victim to a data breach....
LogMeIn study finds evolving customer expectations and ineffective CX Toolsets are driving adoption of...
LogMeIn has announced the results of a new global commissioned study conducted by Forrester Consulting that explores how businesses are leveraging visual engagement technology...
On the Move? Here Are 4 Ways to Get Organized With LastPass
A password manager like LastPass can help by saving time and streamlining tedious digital tasks that come with getting a new address
How security enhances a remote work strategy
While the COVID-19 pandemic may have driven the initial overnight shift to remote work, many organizations and their employees are now fully embracing its...
Visual Engagement Tools Deliver Great CX: What You Need to Know
These tools will allow agents to create a more personal and secure customer experience at any distance
A report on work from home future in India
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A new global research report by Lenovo of 20,262 workers worldwide, has revealed that 74% of survey respondents from...
Jive’s Hosted VoIP Product is Now Officially GoToConnect
Less than a year later, Jive’s technology joined forces with GoToMeeting to create a new, fully-integrated application for businesses and individuals to easily connect and communicate — GoToConnect
The risks and rewards of proactive IT support: 3 bets you can’t afford not...
In this day and age, cyber threats and data breaches are unfortunately on the rise. While we can imagine these issues as being just...
Communication best practices for companies during COVID-19
I normally write about the strategic use of data and technology to impact employee health, wealth and career development in the workplace. However, today...
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SailPoint unveils Harbor Pilot: AI-powered agents transforming identity security
SailPoint, Inc. announced SailPoint Harbor Pilot, a set of AI agents designed to help identity teams work smarter, respond faster and secure their organisations...
AI is bridging India’s customer service gap, but wait times persist
New research from ServiceNow reveals that 80% of Indian consumers now rely on AI chatbots for issue tracking, product recommendations, and self-help. However, despite...
Manufacturing was the most impacted sector in 2024, reveals Arete’s Annual Crimeware Report
Arete released its 2024 Annual Crimeware Report, highlighting key trends and notable shifts in the cyber threat landscape. Arete identified and analysed notable trends...