You searched for Engagement - Page 22 of 197 - CRN

60% of micro and small Indian retailers to invest in AI and ML to...

News CRN Team - June 25, 2025

Zoho today announced that the Indian retail sector is undergoing a dramatic transformation, with 60% of businesses planning to adopt AI and ML by 2030...

Star Health and Allied Insurance Company Ltd. (“Star Health”) has entered into a strategic partnership with Medi Assist Healthcare Services Limited (“Medi Assist”), to adopt MAtrix platform, an advanced AI-powered claims platform. This collaboration is a significant step in Star Health’s ongoing claims transformation journey, focused on delivering faster settlements, better customer engagement, and technology-led service excellence. The partnership will help in identification and elimination of fraud and reduction in waste and abuse through AI tools. Through the partnership Star Health Insurance is modernising its claims ecosystem to be future-ready. The platform will help the Company strengthen its ability to manage rising claim volumes while maintaining speed, consistency, and transparency in its operations. As part of this transformation, Star Health Insurance is scaling up its digital capabilities to meet growing service expectations from hospitals, policyholders and regulators. The use of the platform introduces intelligent automation, reduces manual steps, and streamlines workflows, enabling stronger turnaround performance across the network. Anand Roy, MD & CEO, Star Health and Allied Insurance said, “This marks a major step forward in strengthening our in-house claim management capabilities. This partnership is a key milestone in our journey to build a more agile and technology-driven claims ecosystem. Claims are at the heart of the insurance experience, and with Medi Assist’s platform, we are enhancing speed, accuracy, and consistency, while keeping a keen eye on fraud, waste and abuse. By reducing manual interventions and standardising processes, we aim to strengthen efficiency and reinforce trust with our policyholders. This along with other initiatives being undertaken at Star Health Insurance will ensure our focus remains on delivering transparent, reliable, and customer-first claims service that meets the evolving needs of the health insurance and healthcare landscape.” Echoing this sentiment, Satish Gidugu, CEO, Medi Assist said, “We are excited to collaborate on this transformative journey. This partnership is set to redefine industry standards in technology-driven insurance operations, ensuring an exceptional Policyholder experience.” A key advantage from the partnership for Star Health Insurance is its rules and configuration-based engine, which ensures consistent and standardised claims adjudication. This reduces subjectivity and improves process accuracy. The platform also enables co-working and AI co-pilot support, allowing Star Health Insurance’s claims teams to make faster and more informed decisions. Additionally, it strengthens the Company’s ability to detect and prevent fraud through advanced AI and machine learning tools, helping reduce waste and protect the integrity of the claims process. The partnership also strengthens customer engagement, with AI-powered chatbots, virtual assistants, and omnichannel support available across mobile apps and WhatsApp. A unified API architecture ensures secure, real-time data exchange among insurers, healthcare providers, and the National Health Claims Exchange (NHCX), enhancing overall stakeholder connectivity. This integration represents a critical advancement in India’s digital health insurance landscape combining innovation, operational readiness, and a sharper focus on policyholder outcomes.

Star Health Insurance partners with Medi Assist to transform claims through AI and digital...

News CRN Team - June 25, 2025

Star Health and Allied Insurance Company Ltd. has entered into a strategic partnership with Medi Assist Healthcare Services Limited (“Medi Assist”), to adopt MAtrix...

Force Motors taps Zoho for end-to-end digital overhaul of dealer network

News CRN Team - June 25, 2025

Force Motors Limited, India’s largest van manufacturer and a respected name in indigenous automotive engineering, has announced a strategic partnership with Zoho Corporation to...

Ingram Micro launches enable AI to accelerate partner-led AI adoption

News CRN Team - June 25, 2025

In a move that promises to accelerate AI adoption across the global tech ecosystem, Ingram Micro has announced the widespread availability of Xvantage™ Enable...

Lenovo Hybrid AI Advantage Accelerates Enterprise AI Transformation with New Services, Solutions and Platforms

AI CRN Team - June 24, 2025

Lenovo expanded Lenovo Hybrid AI Advantage™ with new advisory and implementation services, industry solutions and hybrid AI platforms that deliver the modern infrastructure and...

Ingram Micro Powers Real-World AI Adoption Through Xvantage™ Enable | AI”

AI CRN Team - June 24, 2025

Ingram Micro announced the mainstream availability of Xvantage Enable AI, Built to help customers and vendors align, adopt, and scale AI-powered services and solutions,...

Our partners are not resellers, they’re trusted advisors enabling digital transformation from BFSI to...

Interviews Sayantan Mondal - June 24, 2025

In a wide-ranging conversation with CRN India, Jithesh Chembil, Head of Channels, Pure Storage India, outlines how a channel-first strategy has been critical to...

eScan XDR launches advanced phishing simulator to combat rising AI-generated email threats

AI CRN Team - June 23, 2025

As corporate networks become increasingly fortified with multi-factor authentication, biometric scanners, and passwordless verification systems, cybercriminals are shifting their tactics toward a more insidious...

The rise of AI agents: Oracle’s vision for the next frontier in enterprise automation

AI Salvi Kotian - June 23, 2025

As artificial intelligence continues to redefine the enterprise landscape, a new class of digital co-workers is emerging: AI agents. More intelligent, adaptable, and collaborative...

Agora and WIZ.AI partner to deliver enterprise-ready AI agent solutions

News CRN Team - June 23, 2025

WIZ.AI is partnering with Agora to power enterprise-grade AI agents that offer local language support and contextual understanding to offer human-like service at scale....

Engagement - search results