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81% of Indian consumers want more human-like AI: Zendesk 2025 CX Trends Report
Zendesk’s 2025 Customer Experience (CX) Trends Report reveals a pivotal shift in customer expectations: today’s consumers demand AI interactions that feel more human, personalised,...
GlobalLogic Achieves AWS Automotive Services Competency, Solidifying Leadership in Software-Defined Vehicles
GlobalLogic Inc., a Hitachi Group Company announced it has achieved the Amazon Web Services (AWS) Automotive Services Competency. This recognition validates GlobalLogic's deep expertise...
KOGO unveils World’s 1st AI Agent Store, empowers businesses to adopt AI with the...
With 100’s of AI Agents, Tools & Plugins, the KOGO AI Store invites developers, SME and large system integrators to build, deploy and manage their own agents with no code as the company aims to make this the largest AI store in 2025.
Retail sector investing in observability to drive digital customer experiences: New Relic report
New Relic published its State of Observability for Retail report, showcasing how leading retail organisations are using observability to enhance digital customer experiences, and...
Dynatrace joins the Microsoft Intelligent Security Association
Dynatrace, has become a member of the Microsoft Intelligent Security Association (MISA) to provide customers with enhanced cloud security solutions through continuous innovation and...
Adobe and Microsoft strengthen partnership to empower marketing teams and accelerate business outcomes
Adobe and Microsoft have been longstanding technology partners in co-engineering products and integrations with unique capabilities for marketing teams to deliver end-to-end personalised customer...
Advancing IT Support to the next era: TeamViewer integrates Microsoft Teams into its AI-Powered...
TeamViewer, is debuting its latest AI-driven features at Microsoft Ignite 2024. Recently named 2024 Microsoft Teams Partner of the Year, TeamViewer will showcase capabilities...
F5 Introduces AI Gateway to Manage and Secure Surging AI Traffic and Application Demands
F5 announced early access of F5 AI Gateway to streamline interactions between applications, APIs, and large language models (LLMs) driving enterprise AI adoption. This...
Pure Storage Introduces New GenAI Pod to Accelerate AI Innovation
Pure Storage, announced the expansion of its AI solutions with the new Pure Storage GenAI Pod, a full-stack solution providing turnkey designs built on...
ServiceNow advances autonomous, responsible AI on the Now Platform with new GenAI and governance...
ServiceNow, the AI platform for business transformation, announced new generative AI (GenAI) and governance innovations to advance autonomous, responsible AI on the Now Platform....