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Avaya cloud solution to supercharge global BPOs’ growth

In a bid to strengthen the Business Process Outsourcing (BPO) community, global communication solution provider Avaya has announced that the first phase of a...

Avaya ReadyNow Private Cloud expands data centers to EMEA and APAC regions

Avaya Holdings Corp has announced that its private cloud solution, Avaya ReadyNow, is now being made available with the launch of new Avaya and...

Avaya and IBM sign agreement to accelerate hybrid cloud strategy

Avaya Holdings Corp and IBM have announced that Avaya will adopt hybrid cloud solutions from IBM to help expand its Avaya ReadyNow private cloud...

A ten-year-old bug still lurking around

As part of the ongoing McAfee Advanced Threat Research effort into researching critical vulnerabilities in widely deployed software and hardware, we decided to have a look at the Avaya 9600 series IP Deskphone

Avaya launches Android based video conferencing service 

Avaya has launched Avaya IX Collaboration Unit CU360 in India and Avaya Equinox Meetings Online (AEMO), cloud-based video conferencing and collaboration service. The CU360...

Avaya partners with Koopid to deliver AI-powered customer journeys

Avaya Holdings has announced that it has expanded its Technology Partner alliances program through a new agreement with Koopid, an AI-powered customer experience orchestration...

Avaya and Afiniti expand AI in contact center segment

Avaya Holdings Corp has expanded its integration with Afiniti to improve customer experience and contact center performance through new capabilities applying behavioural pairing AI...

Avaya recognised as ‘2019 Contact Center Vendor of the Year’ by Frost & Sullivan

Avaya Holdings Corp has been honoured with the 2019 Contact Center Vendor of the Year Award at the Frost & Sullivan 2019 India ICT...

Avaya partners with Standard Chartered to deliver multi-year CX Transformation

Avaya Holdings is partnering with Standard Chartered to deliver a multi-year client experience transformation project that will enable the bank to more fully align...

Avaya extends AI and cloud integration with Google Cloud

Avaya Holdings Corp is furthering its integration with Google Cloud to fully leverage the AI and cloud capabilities of both companies, providing Avaya clients...

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