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New Workforce Optimization Suite for Avaya Contact Centers Advances Customer Engagement and Data Privacy

Avaya Holdings Corp. today introduced a new version of the Avaya Workforce Optimization suite, which improves service quality, operational and employee productivity and data...

New Avaya IP Office now available globally

Avaya Holdings Corp has today announced that the new Avaya IP Office release is now available globally. Avaya IP Office helps businesses drive greater...
Avaya launches Contact Center-as-a-Service for Asia-Pacific market

Avaya launches Contact Center-as-a-Service for Asia-Pacific market

Communication technology firm Avaya said that it was introducing end-to-end Contact Center-as-a-Service (CCaaS) solutions for the Asia-Pacific market, with the first offerings available in...

Avaya adds cloud-based team collaboration to the Avaya Equinox Experience

Equinox Experience, the company’s signature unified communications and collaboration user interface and cloud service. The Avaya Equinox Experience is a sleek, personal user interface...

Avaya completes acquisition of Spoken Communications

Avaya Holdings Corp. announced that it has closed its acquisition of Spoken Communications (“Spoken”), a leading innovator in Contact Center as a Service (CCaaS)...

Post financial restructuring, Avaya is operating at its full potential: Fadi Moubarak, Avaya

In an interaction with CRN, Fadi Moubarak, Vice President - Channel, Avaya shares insights into the company’s strategies post Chapter 11 and how it...
Avaya Edge World Tour

Avaya hosts premier partner event in Mumbai, plans to strengthen partner ecosystem

Avaya today announced that it successfully concluded its premier channel partner event – Avaya Edge World Tour on 22nd December, 2017 at The Oberoi...
Nitin Kushal Avaya

We constantly re-invent and re-skill our partners: Nitin Kaushal, Avaya India

In an interaction with CRN, Nitin Kaushal, Head – Enterprise & Government Business, North, East & SAARC, Avaya India, shares insights into the key...
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