Tag: customer experience (CX)
IDC India: Hyper-Personalization is the need of the hour in the post-pandemic era
Hyper-Personalization is the Need of the Hour in the Post-Pandemic Era, Says IDC India
India, – In a recent report, titled Redefining User Experience: Evolving...
Genesys celebrates partner success at the 2022 APAC Partner Conference
Genesys recognised its partners with several partnership excellence awards during the 2022 APAC Virtual Partner Conference for their proven success in advancing and elevating...
Harvard Business Study: Leading CX measurement strategies are moving beyond NPS
A new study released today from Harvard Business Review Analytic Services, in association with Genesys, a global cloud leader in customer experience orchestration, reveals...
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Splunk Unveils Asset and Risk Intelligence to Revolutionise Proactive Risk Mitigation
Splunk, the cybersecurity and observability leader, today announced Splunk Asset and Risk Intelligence, a solution designed to power the SOC of the future by helping businesses streamline compliance, reduce cyber risk and eliminate the sources of shadow IT.
Zscaler Unveils Digital Experience Monitoring with AI-Powered Copilot
Zscaler, the trailblazer in cloud security, has unveiled a groundbreaking innovation poised to reshape digital experience monitoring. The introduction of ZDX Copilot, a pioneering AI assistant, marks a significant leap forward in empowering IT support and operations teams with actionable insights
Bengaluru’s Vantage Network Solution partners with SISA Delivers to a PSU Banking major India’s...
As the country prepares to introduce its first comprehensive privacy law The Digital Personal Data Protection Bill (DPDP) to harmonise data privacy regime, a Bengaluru based SITC enterprise Vantage Network Solutions has successfully delivered tools to major PSU Bank to secure its data.