Tag: Customer Experience

Gaurav Shinh, Founder and CEO of SCIKIQ, shares his insights on the importance of contextualizing data for businesses in today's fast-paced digital world. He...

Newgen Software, a global provider of low code-based digital transformation platform, NewgenONE, today announced that Bank of Abyssinia, one of the fastest growing banks in...

MoEngage, an insights-led customer engagement platform, announced that Bijak, India’s most trusted agriculture trading platform, has experienced a significant increase in reach and engagement...

Global cloud communications platform Infobip reveals its top five trends for customer experience and omnichannel communications for 2023. According to global market research firm Forrester better customer...

By Ravi Chhabria, managing director, NetApp India At the turn of the decade, we witnessed a digital transformation like no other. Owing to various circumstances,...

Pioneering voice automation in customer service, Sony India has recently launched voice AI agent services at their Customer Experience Center. Powered by Yellow.ai, a...

By Rahul Tenglikar, Regional Director- India, Neo4j An efficient supply chain is at the core of any business since it impacts multiple other consequent processes...

Salesforce announced that Tata CLiQ has leveraged Salesforce Service Cloud, to deliver the right experiences across multiple channels to consumers with contextual, proactive and personalized interactions. Tata CLiQ...

Written by: Jagannadh Kanumuri, President & CEO, ACI Infotech From AI to tackling cybersecurity threats, and focusing on customer experience, here's what the C-suite should...

Written by: Rohan Joshi and Sudhir Prabhu (co-founders of Wolken Software) Customer connections are critical for the success of your firm. The quality of your...