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LogMeIn unlocks untapped potential of Co-Browsing with Rescue Live Guide

LogMeIn announced the launch of Rescue Live Guide, which provides instant and secure co-browsing capabilities that enable customer service agents to resolve issues faster...

LogMeIn Reimagines Customer Engagement with Virtual CXNext 2020

CXNext will bring together industry leaders and experts across customer experience (CX), IT and digital experience to share inspiration, strategy frameworks, and real-time insights to reimagine the customer experience from start to finish

LogMeIn names Rick Ribas as Vice President for global channel sales

LogMeIn has named Rick Ribas as its vice president of Global Channels in a newly created role to lead the company’s growth strategy for...

LogMeIn Virtualizes Face-to-Face Tech Support with Rescue Live Lens

Visual support via mobile camera share enables field service and customer service teams to deliver on-site support from afar

LogMeIn extends availability of emergency Remote Work Kits until June end for schools, healthcare,...

LogMeIn has announced that it will extend the availability of its previously announced offer of free Emergency Remote Work Kits until June for critical...

85% of customer-facing teams are frustrated with lack of technology: LogMeIn

LogMeIn has announced the results of a global study conducted in partnership with Ovum to understand how support agents are faring in the age...

LogMeIn launches AI-powered Bold360 Suite

LogMeIn has introduced the new Bold360 family of products, enabling businesses around the world to create next-level CX wherever the customer needs it most....
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Ericsson and F.I.R.S.T partners at IIT Kanpur for driving innovative financial solutions

Ericsson and the Foundation for Innovation & Research in Science & Technology (F.I.R.S.T) at the Indian Institute of Technology (IIT) Kanpur have announced a...

Oracle Introduces New AI Capabilities to Help Organisations Boost Sales

The new AI capabilities will help organisations generate more sales faster by automating time-consuming tasks and enabling front office professionals to more precisely target, engage, and serve buyers.

HCLTech appoints Lee Fang Chew as Independent Director

HCLTech announced the appointment of Lee Fang Chew as an Independent Director of the company with effect from April 25, 2024. Lee Fang Chew brings...
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