Tag: Salesforce
AI expected to resolve 50% of service cases in India by 2027: Salesforce research
Salesforce announced findings from its latest State of Service report, revealing that AI is no longer just automating routine tasks; it is transforming how...
Seek for Salesforce Becomes the First AI Agent to Complete Trailhead Admin Challenges, Marking...
Whatfix announced a major milestone for its upcoming AI product, Seek for Salesforce. Set to officially launch in early 2026, Seek for Salesforce has successfully...
Salesforce launches MuleSoft Agent Fabric to orchestrate and govern any AI agent across the...
As companies accelerate their adoption of AI, they’re facing an explosion of agents across teams, platforms, and vendors. While this surge holds massive potential,...
SG Bats teams up with Salesforce in first-ever collaboration to digitise India’s cricket equipment...
Sanspareils Greenlands (SG) and Salesforce announced a strategic collaboration to digitise SG Cricket’s trade channel sales operations and dealer management system. The unified Salesforce...
Salesforce Collaborates with Jeena Sikho Lifecare to Drive Digital Transformation in Ayurvedic Healthcare
Salesforce announced its collaboration with Jeena Sikho Lifecare to accelerate its digital transformation and enhance patient care. This collaboration leverages Salesforce’s AI-driven solutions to...
Agentforce Cuts Sales Quoting Time by 75%, Dramatically Reduces Manual Work for Reps
Quoting should be simple. But for most sales reps, it's anything but. They are forced to hunt for the right combination of SKUs, interpret...
Jeena & Company Embarks on AI-Led Transformation with Salesforce
Salesforce announced a strategic collaboration with Jeena & Company, one of India’s largest family owned logistics and freight forwarding firms, to accelerate its digital...
NTT DATA Announces New Industry-Ready Service for Salesforce’s Agentforce
Following the unveiling of NTT DATA’s Smart AI Agent Ecosystem, a transformative enterprise-grade framework for agentic solutions, NTT DATA announced a new service offering...
How Salesforce’s Open Ecosystem Is Driving Trusted Agent Interoperability
The promise of AI lies in its ability to transform businesses with digital labor, where AI Agents work alongside humans. However, unleashing its potential...
100% of IT Security Leaders in India see Promise in AI Agents – 85%...
Salesforce released its latest State of IT: Security survey, revealing unanimous optimism about AI agents, with 100% of security leaders in India identifying at...