Blazeclan Technologies leverages intelligent automation and workload rebalancing for business continuity

Deepak Kagliwal, Director and Head, Sales & Marketing, BlazeClan Technologies

Deepak Kagliwal, Director and Global Head – Sales and Marketing, Blazeclan Technologies shares the post lockdown plan of the company and its continuing focus on large accounts and working closely with them to help them recover

Businesses are under constant stress in the wake of COVID-19 crisis. The world economy, as it grinds into a halt, seems to leave no industry unscathed. Businesses are not only dwindling between approaches to sustain in lockdown, but also weary of the stagnating environment that they dwell in currently. The lockdown brings significant suppressions across industries and sectors, with the earnings, spending, and cash flow under a constant tense. Even bigger cloud partners like Blazeclan Technologies feel that keeping cash flow is a big worry, and it is highly essential that credits be extended or restructured to help organisations bridge the cash flow under the tightening trading environment.

Sharing the company’s preparedness, Deepak Kagliwal, Director and Global Head – Sales and Marketing, Blazeclan Technologies informs, “Blazeclan has already started playing its part regarding its business continuity plan. We are closely keeping track of the COVID-19 spread. With abundant caution in mind, we have implemented a series of measures, which is helping us address the pandemic efficiently. Our management is going the extra mile to support every ‘clanmate’ in working effectively from their home. They are continuously monitoring the situation and adjusting the scope of the guidance. They are also ensuring that this remote workforce remains connected and its productivity stays unchallenged. Also, we ensure that the SLAs and uptime are well-maintained for all our customers and partners globally. In order to maintain control over these, we leverage intelligent automation tools while rebalancing workloads across operations.”

Highlighting the initial challenges in moving to work-from-home (WFH) environment, he said, “There were some initial challenges around arranging the logistics to make sure all our employees were enabled for the WFH setup, but we were able to successfully solve those within a week. Currently, we’re working with our associates to ensure their physical and mental well-being.”

Speaking on the increasing adoption of public cloud among enterprises and the necessity for security on cloud workloads becoming a concern for large enterprises, Kagliwal says, “We run all of our customer’s workloads on public cloud like AWS and Azure. Security on the cloud is our top priority and we make sure we follow all the well-architected recommendations and implement them for our customers.”

Traditionally, Blazeclan has been a driving force for its customers to become more agile on the technology front, by shifting their software development processes towards agile development processes and bringing in more automation to scale and responding rapidly to the changing demands.

Post lockdown, Blazeclan believes nothing will be changed much in this approach.

“We will still focus on our large accounts and work closely with them to help them recover. In addition, we will focus on exploring alternate sales channels including more focus on digital sales and investing more efforts in sales and marketing to increase our outreach,” he says.

The cloud service provider believes, the COVID-19 spread continues to alter the work culture, forcing businesses to provide their employees with WFH solutions. One thing is absolutely clear to the businesses worldwide – supporting a larger remote workforce is tricky. It is important to enable the remote workforce with secure access to the respective corporate assets. Desktop-as-a-Service (DaaS) solutions are making this possible, providing much convenience and effectiveness.


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