5 updates on IT news this week you can’t miss!
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Zendesk first in CX Industry to offer outcome-based pricing for AI agents
Zendesk, Inc. announced the introduction of outcome-based pricing for AI agents, a significant shift that reflects the transformative impact of AI on customer service....
Redington and AWS introduce Red.AI, a new initiative to accelerate generative AI innovation
Redington Limited (Redington) has collaborated with Amazon Web Services India Private Limited (AWS) to introduce Red.AI, a new initiative to enable technology partners learn,...
96% Of Indian midmarket businesses are already prioritising GenAI, faster than rest of world:...
At SAP Now, the second flagship customer event in India this year, SAP unveiled new midmarket AI research revealing 96% of Indian organisations with...
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